Submit an eConsult.

For all clinical queries, you should submit an eConsult using the link above or below. You can use this service for urgent and non-urgent queries.

Submit an eConsult

Please note eConsults are only available between 7:30am - 2.30pm weekdays

You can submit a consultation again from 7.30am on the next working day (the form is not available on weekends)

When eConsult is closed

If your query is medically urgent, and cannot wait until the next day, please contact the surgery on 01656 652774 

Call the Surgery

Common Ailments Service - Medication without a prescription

Your pharmacist can also provide free confidential NHS advice and treatment for a range of common ailments without you having to make an appointment to see your GP.

The list of common ailments includes 

indigestion constipation , diarrhoea, piles, hay fever, head lice, teething, nappy rash, colic, chicken pox, threadworms, sore throat, athlete’s foot, eye infections, conjunctivitis, intertrigo, mouth ulcers, cold sores, acne, dry skin/dermatitis, ringworm, verruca, back pain, in growing toenails, vaginal thrush, oral thrush and scabies.

Find a pharmacy

Wales Eye Care Service

Eye Health Examination Wales - including urgent eye care, please click the link below

Wales Eye Care Service

Severe Injuries

For any injury that might need stitching/glue or involves a broken bone, you should attend the local minor injuries unit at:

Minor Injury Unit - Neath Port Talbot

Call Minor Injuries Unity 

Dental Issues 

Call NHS 111

If tooth or gum pain develops, contact your own dentist as they can provide emergency treatment.

If you do not see a dentist on a regular basis or you develop a problem outside of normal working hours, ring 111 where you will be triaged over the phone by a dental nurse who will advise you on the best course of treatment and if necessary they will help you make an appointment with your nearest emergency dentist. 

If you receive urgent dental treatment the charge will be £14.30 unless you are exempt from paying NHS charges. If you do not have to pay for treatment, you will be asked to provide evidence of this when you attend the appointment.

Toothache on its own (for example, toothache with no other accompanying symptoms or signs) is not a dental emergency.  Patients with toothache should not attend an Emergency Department. The following are classed as emergency:

  • Bleeding from recent surgical site that will not stop, for example after tooth extraction

  • Increased swelling that is causing difficulty with breathing and/or swallowing

  • Damage to teeth or jaws as a result of an accident

If you require pain relief whilst waiting to see a dentist you can obtain advice from your dentist or local community pharmacy.